Product Info  |  Limited Lifetime Warranty Product Info SunClean Self Cleaning Glass SunClean self-cleaning glass is a coated glass product with photocatalytic and hydrophilic properties that combine to result in windows that are easier to clean. The durable, transparent coating on SunClean self-cleaning glass is applied to hot glass during the formation process making it an integral part of the outer glass surface. The photocatalytic properties of the glass' coating are energized by UV rays to help slowly break down and loosen organic dirt. The hydrophilic properties cause water to sheet evenly over the glass surface, instead of beading. This sheeting action helps to flush the surface clean and to accelerate drying, leaving the glass with minimal spotting and streaking. SunClean self-cleaning glass can be provided in standard and energy-saving low-E windows. SunClean glass is available to makers of wood, vinyl and aluminum windows serving the new construction and remodeling market. This allows SunClean glass to be one of the exciting options available to consumers in every construction season. Limited Lifetime Warranty Simonton Windows® (hereinafter, “Simonton”), manufacturer of Reflections® by Simonton, warrants to the original resident purchaser/property owner, that any Reflections® by Simonton product is free of manufacturing and/or material defects. This Warranty applies for the lifetime of the product under normal use and service, subject to the conditions and limitations herein listed, and as long as the original resident purchaser resides in the home in which the products were installed. If Reflections® by Simonton products are installed in multi-family, commercial or rental properties refer to the “Commercial Applications” section of this Warranty. This Warranty covers only those manufacturing and material defects, as specified herein and does not include defects or damages attributable to faulty or improper installation; normal weathering; defects caused by accident, fire, flood, acts of God, vandalism, riot or civil disorder; misuse; abuse by harmful fumes, vapors, solvents, chemicals or chemical pollutants in the atmosphere; mildew; building settlement or structural failures of walls or foundations; stresses resulting from localized heat which causes excessive temperature differentials over the glass surface edges or occurrences beyond Simonton’s control. Vinyl —Lifetime The vinyl components of Reflections® by Simonton products are warranted against peeling, flaking, chipping, blistering and corrosion for the life of the product. If such defects occur, Simonton will provide replacement parts at no charge. Warranty on the vinyl becomes void if vinyl is painted, stained or if the surface is altered in any way. Hardware —Lifetime The Reflections® by Simonton hardware (locking mechanisms, fasteners, rollers, balances, etc., excluding the finish on patio door brass handles) is warranted against peeling, flaking, rusting, blistering and corrosion for the life of the product. If such defects occur, Simonton will provide replacement parts at no charge. Screens — Lifetime The Reflections® by Simonton aluminum screen frame is warranted against peeling, flaking, blistering and corrosion for the life of the product. The fiberglass mesh screen is warranted against insect damage, punctures and tears for the life of the product. If such defects occur, Simonton will provide replacement parts at no charge. Glass The installed and sealed Reflections® by Simonton insulating glass unit is warranted against defects resulting in material obstruction of vision from film formation caused by dust or moisture in the air space of the sealed unit. If such defects occur, Simonton will provide a replacement insulating glass unit at no charge for a period of twenty (20) years. If the glass should fail after the twenty (20) year period then Simonton will cover a fixed percentage of the company’s selling price for the insulating glass unit based on the schedule listed below: Reflections by Simonton Window Lines 100% 75% 50% 3-year Glass Breakage Warranty* 550 Windows and Doors: Purchased with double-strength glass 0-20 yrs. 21-50 yrs. 51 yrs - Lifetime Standard 5500 Windows: Purchased with single-strength glass 0-20 yrs. 21-30 yrs. 31-50 yrs. Not Available 5100 Windows: Purchased with single- or double-strength glass 0-20 yrs. 21-30 yrs. 31-50 yrs. Not Available * Casement windows will come standard with the Glass Breakage Warranty regardless of the glass strength purchased and will receive the same proration schedule as Reflections® by Simonton 5500 windows purchased with double-strength glass. Insulating glass units containing capillary tubes (recommended for use in insulating glass units traveling through or being installed in areas with elevations 7,000 feet or more above sea level) are warranted against defects resulting in material obstruction of vision from film formation caused by dust or moisture in the air space. If such defects occur, Simonton will provide a replacement insulating glass unit at no charge for a period of twenty (20) years. If the glass should fail after the designated time period for full replacement, then Simonton will charge the full selling price for the insulating glass unit. Condensation on windows or doors, which may occur as the natural result of humidity within the house or building and interior/exterior temperature differentials, does not indicate a defect in the window or door and is not included in this Warranty. Additional information concerning condensation is available upon request. Glass Breakage Warranty The Glass Breakage Warranty is standard on Reflections® by Simonton 5500 products purchased with double-strength glass. The Glass Breakage Warranty covers breakage, due to any cause, of the installed, insulating glass unit for a period of three (3) years. Glass breakage warranty does not apply to specialty glass such as tempered or laminated, nor glass with grid patterns that have been cut into the glass surface. Transferable Warranty The Reflections® by Simonton Lifetime Limited Warranty is transferable by the original property owner to one subsequent owner provided Simonton receives notice of transfer of title of the registered property within thirty (30) days after the date of transfer of ownership, and provided such notice is accompanied by a copy of this Warranty and a certified check in the amount of $50.00. The transfer will not extend the warranty period. Claims Any claims for defect under this Warranty should be submitted in writing promptly after discovery to the contractor who installed the Reflections® by Simonton product. The claim must refer to the product order number (located in the head of product) and specify the defect claimed. Allow a reasonable time for inspection. Repair Procedure This Warranty is limited to Simonton, at its option, repairing and/or replacing defective parts (color matching not guaranteed) free of charge to the warranty holder. If, after inspection, it is determined that the claim is valid in accordance with the provisions of this Warranty, Simonton agrees, at its option, to repair or replace any defective part or component as warranted above when said defective part or component is returned to Simonton. *Purchaser/property owner shall pay return transportation charges. Labor Labor costs are not included under this Warranty and neither Simonton nor its distributors will be responsible for any costs incurred in the removal, replacement, installation or reinstallation of the Reflections® by Simonton product or any part thereof, furnished by Simonton under this Warranty. Warranty Extension The original Warranty period shall not be extended by any such repair or replacement, but any remaining Warranty time period shall continue in effect and be applicable under the terms and conditions of this Warranty to the repaired part or component of the Reflections® by Simonton product. Product Changes Simonton reserves the right to discontinue or change any product it manufactures. If the part or component of the product originally installed is not available and Simonton determines to make replacement, Simonton shall have the right to substitute such part or component designated by Simonton to be of equal quality and price. Commercial Applications If Reflections® by Simonton products are installed in a building operated as a multi-family dwelling or used for commercial purposes or rental properties such as schools, churches, apartment complexes, government owned structures, office buildings, etc., then this Warranty will be limited to ten (10) years on all materials and will not be transferable. Other Warranty Considerations On some installations, caulking is used to seal the frames or trim package against water or air penetration. Caulking is not considered a part of the Reflections® by Simonton product, and therefore, is not covered under this Warranty. Caulking is normally considered a maintenance responsibility of the homeowner This Warranty is valid only if products manufactured by Simonton are used, but shall be void if accessory products not manufactured by Simonton are installed which cause defects to occur in the Simonton products. The warranty statements contained in this certificate set forth the only express warranties extended by Simonton Windows® for Reflections® by Simonton products, and the provisions hereof shall constitute the purchaser’s exclusive remedy for breach of this Warranty given under this certificate. Simonton shall not be liable to property owner for incidental or consequential damages for breach of any written or implied warranty on the Reflections® by Simonton products. Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitations of incidental or consequential damages, so that the above limitation or exclusion may not apply. This Limited Warranty gives specific legal rights. There may be other rights which may vary from state to state.